Private Messaging v2 FAQ

We're excited to announce the launch of Private Messaging v2, a complete overhaul designed to make your conversations smoother and more enjoyable! Here's what's new:

What's New?

Pay-Per-Message: Only pay for what you send with tokens conveniently stored in your ePlay wallet.
Free Incoming Text Messages: All incoming messages from streamers are free to view, so feel free to chat as much as you want! (Note: Paywalled photos and videos may require tokens to access.)
PM Package Credits Will Transfer Over: Any remaining message credits will be automatically converted to tokens in the new system. Enjoy a smoother transition without losing your in-app currency.

How to start a Private Messages

Join a stream and click the envelope button.
Review the creator's rates.
Click "Start" to begin the private chat.

Frequently Asked Questions

How do I pay for messages?

Messages are paid for with tokens stored in your ePlay wallet. Simply ensure you have enough tokens to send messages.

Are incoming messages from streamers free?

Yes, all incoming text messages from streamers are free to view. However, paywalled photos and videos may require tokens to access.

What happens to my existing message credits?

Any remaining message credits will be automatically converted to tokens in the new system, ensuring you do not lose any in-app currency.

Where can I find my ePlay wallet?

Your ePlay wallet is accessible through your account settings, where you can manage and top up your tokens.

Is there a limit to how many messages I can send?

There is no limit to the number of messages you can send, as long as you have sufficient tokens in your ePlay wallet.

Need More Help?

If you have any additional questions or need further assistance, please contact our support team.

Enjoy your enhanced messaging experience with Private Messaging v2!

Updated on: 06/20/2024