Question 1

How do I contact Eplay's customer support?

Accepted Answer

We're always here to help you!

We work hard everyday to make ePlay the most innovative platform and we stand right next to you to help you make sure you enjoy it!

Reach out and ask as many questions as you want, we'll always be here to help you!

Live Chat—see that chat button? 👀

Click and ask us anything!

Email: support@eplay.com

Question 2

What are Eplay's tokens?

Accepted Answer

Tokens are the sole currency on Eplay! If you want to tip a streamer or play a game, you use tokens. You purchase these in advance—though we make it easy to buy more! Tokens also act as a guarantee that your favorite streamer has a consistent revenue. 😎

|| How do I buy tokens?

Question 3

How do I create an account on Eplay?

Accepted Answer

To best enjoy your experience with Eplay, we recommend signing up for an account! We try to make the process as painless and easy as possible.

| Signing up for Eplay and finishing your profile gets you 100 free tokens!

After entering your E-Mail, you will receive a verification E-Mail with a link to verify your E-Mail! You will not have an account with Eplay until you verify your E-Mail address!

||| You do not need to finish your profile to have an account where you can follow your favorite streamers! However, you will not be able to tip your favorite streamer and you won't get the 100 free tokens for finishing it up!

Question 4

What is Eplay?

Accepted Answer

Eplay is a live streaming site for a large variety of performers. We offer a 24/7 viewing experience that’s very different from what you’ll find elsewhere. Rather than charging by the minute, we let you choose how to curate your experience. All streams are live as you view them. You can play games with each of the streamers or tip them to see how they might perform for their viewers that day.

THE EPLAY EXPERIENCE

You can choose to follow your favorite streamers!
You can tip or play games with your favorite streamers!
You can tip with tokens that you buy ahead of time, ensuring that you can spread the “wealth,” so to speak!
We don’t charge by the minute. You curate your experience!

|| How do I create an account on Eplay?

Question 5

What are Eplay's games and how do I play them?

Accepted Answer

Eplay has a small variety of games to play with your streamer, and how these games go is up to the streamer themselves!

HOW TO PLAY?

Make sure to buy tokens!
Choose the game in question and click on it to have your turn.
Want to see if your favorite streamer has games set up? Click on the games tab!

Play!

|| How do I buy tokens?

Question 6

How do I reset my password?

Accepted Answer

If you’ve forgotten your login to Eplay, we recommend resetting your password! To do that, please follow the instructions below:

|| If you're having a hard time resetting your password, reach out to support: How to contact support?

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