Question 1

How do I contact Eplay's customer support?

Accepted Answer

We're always here to help you!

We work hard everyday to make ePlay the most innovative platform and we stand right next to you to help you make sure you enjoy it!

Reach out and ask as many questions as you want, we'll always be here to help you!

Live Chat—see that chat button? 👀

Click and ask us anything!

Email: support@eplay.com

Question 2

What is Eplay?

Accepted Answer

Eplay is a live streaming site for a large variety of performers. We offer a 24/7 viewing experience that’s very different from what you’ll find elsewhere. Rather than charging by the minute, we let you choose how to curate your experience. All streams are live as you view them.

THE EPLAY EXPERIENCE

You can choose to follow your favorite streamers!
You can tip or play games with your favorite streamers!
You can tip with tokens that you buy ahead of time, ensuring that you can spread the “wealth,” so to speak!
We don’t charge by the minute. You curate your experience!

|| How do I create an account on Eplay?

Question 3

How do I create an account on Eplay?

Accepted Answer

To best enjoy your experience with Eplay, we recommend signing up for an account! We try to make the process as painless and easy as possible.

Head over to our joining page to get signed up! | That's eplay.com/join! 😉
After entering your E-Mail, you'll receive a verification E-Mail to confirm that you'd like an account with Eplay!
Setup your profile! That means pick a temporary avatar, input the username that you'd like, and click some interests!

Let us know what you like so we can curate your experience for you.

Once your setup is complete, you have 25 tokens and 25 eXP to get started!!

Question 4

Are all videos on Eplay live?

Accepted Answer

Yes, all videos on Eplay are live! You’ll always be tipping an active performer and giving them your tokens on the spot. We want to make sure your experience is as interactive as possible. 😉😉

Question 5

What are Eplay's tokens?

Accepted Answer

Tokens are the sole currency on Eplay! If you want to tip a streamer, you use tokens. You purchase these in advance—though we make it easy to buy more! Tokens also act as a guarantee that your favorite streamer has a consistent revenue. 😎

|| How do I buy tokens?

Question 6

How do I reset my password?

Accepted Answer

If you can't remember your password for Eplay.com, the best way to get back on is to reset your password!

Please follow the instructions below:

|| A magic link will help you get logged in immediately. A password reset will give you the information you need to login in the future.
||| If you're having a hard time finding either of these E-Mails in your account, check your spam!

| Having a hard time accessing your account still? Reach out to our customer support team! How do I contact Eplay's customer support?

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