Question 1

How do I contact Eplay's customer support?

Accepted Answer

We're always here to help you!

We work hard everyday to make ePlay the most innovative platform and we stand right next to you to help you make sure you enjoy it!

Reach out and ask as many questions as you want, we'll always be here to help you!

Live Chat—see that chat button? 👀

Click and ask us anything!

Email: support@eplay.com

Question 2

What is Eplay?

Accepted Answer

Eplay is a live streaming site for a large variety of performers. We offer a 24/7 viewing experience that’s very different from what you’ll find elsewhere. Rather than charging by the minute, we let you choose how to curate your experience. All streams are live as you view them.

THE EPLAY EXPERIENCE

You can choose to follow your favorite streamers!
You can tip or play games with your favorite streamers!
You can tip with tokens that you buy ahead of time, ensuring that you can spread the “wealth,” so to speak!
We don’t charge by the minute. You curate your experience!

|| How do I create an account on Eplay?

Question 3

How do I create an account on Eplay?

Accepted Answer

To best enjoy your experience with Eplay, we recommend signing up for an account! We try to make the process as painless and easy as possible.

| Signing up for Eplay and finishing your profile gets you 100 free tokens!

After entering your E-Mail, you will receive a verification E-Mail with a link to verify your E-Mail! You will not have an account with Eplay until you verify your E-Mail address!

||| You do not need to finish your profile to have an account where you can follow your favorite streamers! However, you will not be able to tip your favorite streamer and you won't get the 100 free tokens for finishing it up!

Question 4

What are Eplay's tokens?

Accepted Answer

Tokens are the sole currency on Eplay! If you want to tip a streamer, you use tokens. You purchase these in advance—though we make it easy to buy more! Tokens also act as a guarantee that your favorite streamer has a consistent revenue. 😎

|| How do I buy tokens?

Question 5

How do I reset my password?

Accepted Answer

If you’ve forgotten your login to Eplay, we recommend resetting your password! To do that, please follow the instructions below:

|| If you're having a hard time resetting your password, reach out to support: How to contact support?

Question 6

Are all videos on Eplay live?

Accepted Answer

Yes, all videos on Eplay are live! You’ll always be tipping an active performer and giving them your tokens on the spot. We want to make sure your experience is as interactive as possible. 😉😉

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