Articles on: TECHNICAL

How do I ensure that ePlay is streaming at a resolution that my internet can handle?

All of ePlay's streams automatically stream in 4K resolution, but this always depends on the streamer themselves! If you’re having a hard time keeping a stream from buffering, please try to turn down the resolution to a lower setting.

See that gear? 🧐🧐🧐 Click it to get a resolution that suits you better! 👍

If you're still having trouble, please contact customer support! We'll look into whether this is an issue on our side.

How do I contact ePlay's customer support?

Updated on: 03/30/2021

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