What are some basic troubleshooting steps to get ePlay working?
There are a few basic steps you can take whenever you’re having trouble with ePlay.
Clear your cookies and cache
Make sure you’re using Chrome or Firefox
Restart your device
Run a speedtest to see if your internet isn’t running at its usual speed!
If you're having any additional trouble, please contact our customer support!
How do I contact ePlay's customer support?
![](https://media0.giphy.com/media/13rQ7rrTrvZXlm/100.gif)
Clear your cookies and cache
Make sure you’re using Chrome or Firefox
Restart your device
Run a speedtest to see if your internet isn’t running at its usual speed!
If you're having any additional trouble, please contact our customer support!
How do I contact ePlay's customer support?
![](https://media0.giphy.com/media/13rQ7rrTrvZXlm/100.gif)
Updated on: 03/04/2021
Thank you!