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Articles on:BILLING
Any billing related questions!

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  • WATCHING
  • BILLING
  • TECHNICAL
  • How do I buy tokens?
    You don't have to have tokens on hand to enjoy Eplay's content—but why wouldn't you? Tokens are the gateway between you and your favorite streamer. You can buy tokens at any moment, and we make it easy! TO BUY MORE TOKENS Click the + next to your token amount! Click that + sign. 🤗 Choose your token package! ![Start small or go big! It's all up to you.](https://storage.crisp.chat/users/helFew readers
  • I bought tokens from Epoch according to my billing statement! How do I update my info?
    If you see EPOCH as your billing agent for your ePlay transactions and you would like to update your billing information or update the status of your membership, follow this procedure: Go to Epoch's Billing Support Enter your information (at least 2 fields) Update your Billing information or Credit Card or Update status of membership We are here to assist you if you need any help to update, change or cancel your subscription.Few readers
  • I bought tokens from ECHST according to my billing statement! How do I update my info?
    If you see ECHST as your billing agent for your ePlay transactions and would like to update your billing information, we suggest you add a new card to your account. The previous one won't be accessed when you go to buy tokens. ![](https://media1.giphy.com/Few readers
  • How do I get a refund on my tokens?
    If you feel that you’re owed a refund on your tokens for any reason, please contact customer support! We’re available every day 24/7.Few readers
  • How do I see how many tokens I have left?
    Not sure how many tokens are left? We have them available on every page, no matter where you navigate to at Eplay! Your token amount is always marked like this!Few readers

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