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Your ePlay viewing experience!
How do I spend tokens and tip?
Want to let your favorite streamer know you enjoy them? Want to see if you can get them to perform something you'd enjoy? The best way to do that is via tipping by using your tokens! To send over a tip, you can do it from their main page. FAST TIPS At the bottom of each channel, there will always be a set of fast tips for you to send! TIP MENUS We highly recommend checking out a streamer's tip menu b
How do I chat with streamers?
Whenever your favorite is online, there will be a chat window open alongside their screen! Please be respectful of their stream as it's on, and keep in mind that they set the rules of engagement from day to day. NOTES TO KEEP IN MIND Streamers aren't obligated to do anything that you've asked them to do! Streamers likely won't do what you've asked unless you've paid tokens! Each streamer curates their streams according to what they want. Respect this! The streamer is in charge!
What if a streamer doesn't give me a reward I asked for?
If you’re not satisfied with your reward from your streamer, please contact our customer support. We’re available 24/7! Keep in mind that we may need to follow up with the streamer to ask what happened, but we want to guarantee customer satisfaction.
How do I search for streamers?
Looking for someone new to watch, or trying to find one of your favorite streamers on our site? We make it easy to do both here on ePlay. OUR SEARCH OPTIONS You can just search for your favorite streamer by name. You can search by All, Girls, Men, Couples, and Trans. You can search by the different types of Games offered by a stream. Want the joy of helping fill up a Goal? This is where you can choose what you're looking for! You can search by ethnicity, as well! SEARCH ON PC 1
How can I get verified? What are the benefits to getting verified?
We have limits set in place to ensure that we can protect all of our users, and we set up verification to help confirm that your transactions are to be trusted. Once you're verified, you get a blue checkmark badge next to your name. This tells a streamer that you're a trusted member of the ePlay community. To get started, head over to my.eplay.com/get-verified. ![If you head ov
Where can I watch ePlay?
You can watch ePlay wherever you’d like! Your personal computer, your mobile device, and everywhere in-between—you can always have ePlay with you on the go.
How do I follow my favorite streamers?
We want you to be able to keep up with your favorite streamers! ON A PC All you have to do is go to their stream page and click “Follow!” Once you’re following, you’ll see “Following!” This is the "Follow Me" button. When it's pink like that, you're not following them yet! ![This is the "Following" button. Once it's white like this, you're following the streamer.](https://storage.crisp.chat/users/help
What does the number next to my avatar mean?
If you've noticed the number next to your avatar, you're surely wondering what it means! It's a part of the gaming setup at ePlay. Not sure what we're talking about? This is where you find your user level on desktop computers. And this is where you find it on your mobile device!
How do I make sure another user knows I'm speaking to them?
Deep into a conversation but chat is moving a bit fast? Want to make sure someone knows the reply to their question is for them? Use mentions. Type @ and begin to bring up names, plus begin to type letters from the username to bring it up!
What is a VIP Ticket Show?
Curious about what a VIP Ticket Show is? We're happy to provide you with all the information that you need. When a ticket show is active! You need to play the entry fee (the ticket price 😉). THE VIP TICKET SHOW This allows a streamer to curate their audience. If they want to make sure there's a price upon entry, that's up to them! A streamer's channel goes all gold once it's turned VIP. A streamer's
How can I prevent my iPhone from going to sleep or turning off while I watch ePlay?
If you're watching ePlay and your iPhone keeps going dark, you can set your phone so that it doesn't go inactive. How do you do that? Please follow the steps below! First, head over to your settings on your iPhone. This is the gears icon. Gears icon. 😉 Once you're there, tap on "Display & Brightness." ![Just tap on Display & Brightness!](https://storage.crisp.chat/users/helpdesk/website/5224226b2